Terms of Service
Welcome to Ladova!
The terms “we,” “us,” and “our” refer to Ladova. Ladova operates this store and website, including all related information, content, features, tools, products, and services in order to provide you, the customer, with a curated shopping experience (the “Services”).
Ladova is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (“these Terms of Service”), describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy.
If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence and that you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase, or manage.
To use the Services, including accessing or browsing our online store or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information.
You represent and warrant that all the information you provide in our store is correct, current, and complete, and that you have all rights necessary to provide this information.
You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person.
SECTION 2 - OUR PRODUCTS
We have made every effort to provide an accurate representation of our products and services in our online store. However, please note that colors or product appearances may differ from how they may appear on your screen due to the type of device you use to access the store and your device settings and configuration.
We do not warrant that the appearance or quality of any products or services purchased by you will meet your expectations or be the same as depicted in our store.
All descriptions of products are subject to change at any time without notice at our sole discretion.
We reserve the right to discontinue any product at any time and may limit quantities of any products offered to any person, region, or jurisdiction on a case-by-case basis.
SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase.
Ladova reserves the right to accept or decline your order at its discretion.
Your order is not accepted until Ladova confirms acceptance.
We must receive and process your payment before your order is accepted.
Please review your order carefully before submitting, as Ladova may be unable to accommodate cancellation requests after an order is accepted.
In the event that we do not accept, make a change to, or cancel an order, we will attempt to notify you by contacting the email, billing address, and/or phone number provided at the time the order was made.
Your purchases are subject to return or exchange solely in accordance with our Refund Policy.
You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export.
SECTION 4 - PRICES AND BILLING
Prices, discounts, and promotions are subject to change without notice.
The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in your order confirmation email.
Unless otherwise expressly stated, posted prices do not include taxes, shipping, handling, customs, or import charges.
Prices posted in our online store may differ from those offered in physical stores or other online platforms.
We may offer, from time to time, promotions that are governed by separate terms.
If there is a conflict between the promotion terms and these Terms, the promotion terms will govern.
You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made at our store.
You agree to promptly update your information, including your email address and payment details, so that we can complete your transactions and contact you as needed.
SECTION 5 - SHIPPING AND DELIVERY
We are not liable for shipping and delivery delays.
All delivery times are estimates only and not guaranteed.
We are not responsible for delays caused by shipping carriers, customs, or events beyond our control.
Once we transfer products to the carrier, title and risk of loss pass to you.
SECTION 6 - INTELLECTUAL PROPERTY
All content on our website — including trademarks, text, images, graphics, video, and audio — is owned by Ladova, its affiliates, or licensors, and is protected by applicable intellectual property laws.
You may use our Services for personal, non-commercial purposes only.
No reproduction, modification, or redistribution is allowed without prior written permission from Ladova.
SECTION 7 - OPTIONAL TOOLS
We may provide access to third-party tools “as is” and “as available,” without warranties or endorsements.
Your use of optional third-party tools is entirely at your own risk.
SECTION 8 - THIRD-PARTY LINKS
Our Services may contain links to third-party websites.
We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites.
Your use of third-party services or purchases from such sites is at your own risk.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
Ladova is powered by Shopify, which enables us to provide the Services to you.
However, any sales and purchases you make in our store are made directly with Ladova.
By using our Services, you acknowledge that Shopify is not responsible for any aspect of sales between you and Ladova.
SECTION 10 - PRIVACY POLICY
All personal information we collect through the Services is subject to our Privacy Policy, and some information may be subject to Shopify’s Privacy Policy.
Because the Services are hosted by Shopify, certain personal data may be shared or processed as required to operate the Services.
SECTION 11 - FEEDBACK
By submitting feedback, reviews, or ideas to Ladova, you grant us a perpetual, worldwide, royalty-free license to use, reproduce, modify, publish, and distribute such content for any purpose.
SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS
We reserve the right to correct any errors or inaccuracies in our content or pricing at any time without prior notice, including after an order has been submitted.
SECTION 13 - PROHIBITED USES
You may not use our Services for any unlawful purpose or in a way that violates any applicable laws, infringes intellectual property rights, or transmits malicious code.
We reserve the right to suspend or terminate your account for any violations.
SECTION 14 - TERMINATION
We may terminate your access to the Services at any time without notice.
You remain responsible for all charges incurred prior to termination.
SECTION 15 - DISCLAIMER OF WARRANTIES
All products and Services are provided “as is” and “as available.”
We do not guarantee uninterrupted, error-free, or secure operation of our Services.
SECTION 17 - INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Ladova, Shopify, and their affiliates, partners, and employees from any claims, losses, or damages arising out of your breach of these Terms or misuse of the Services.
SECTION 18 - SEVERABILITY
If any part of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.
SECTION 19 - WAIVER; ENTIRE AGREEMENT
Failure to enforce any right under these Terms does not constitute a waiver.
These Terms represent the entire agreement between you and Ladova regarding your use of the Services.
SECTION 20 - ASSIGNMENT
You may not assign or transfer your rights or obligations under these Terms without our prior written consent.
SECTION 21 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Bangladesh, where Ladova is headquartered.
SECTION 22 - HEADINGS
Headings are for convenience only and do not affect the meaning of these Terms.
SECTION 23 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time on this page.
We reserve the right to update, change, or replace any part of these Terms at our discretion.
Your continued use of the Services after any changes constitutes acceptance.
SECTION 24 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at:
Email: info.ladova@gmail.com
Live Chat: Available on our website
Phone: +880 [Your Number Here]
Address: [Your Business Address, Bangladesh]