Privacy Policy

Last Updated: October 20, 2025

Ladova operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a curated shopping experience (the "Services"). Ladova is powered by Shopify, which enables us to provide these Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls regarding the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using or accessing any of our Services, you acknowledge that you have read and understood how Ladova collects, uses, and discloses your information as described below.

Personal Information We Collect or Process

When we use the term “personal information”, we refer to data that identifies or can reasonably be linked to you. Personal information does not include anonymized or de-identified data. Depending on your interaction with our Services, we may collect or process the following:

Contact details — name, billing and shipping address, phone number, and email address
Financial information — payment method, transaction details, and confirmation details
Account information — username, password, and preferences
Transaction information — items viewed, added to cart, purchased, or returned
Communications — any messages or inquiries you send to us
Device information — device type, browser, IP address, and identifiers
Usage information — interaction data with our Services, navigation, and behavior patterns

Sources of Personal Information

We collect information from:

Directly from you when you use our Services or communicate with us
Automatically via cookies and analytics tools
Service providers (e.g. Shopify, payment gateways, shipping partners)
Partners and third parties that assist in marketing and operations

How We Use Your Personal Information

Depending on your interactions with Ladova, your data may be used for:

Providing and improving our Services — processing payments, fulfilling orders, managing your account, and personalizing your experience
Marketing and promotions — sending offers, product updates, and relevant advertising
Security and fraud prevention — ensuring account safety, preventing fraud, and maintaining secure transactions
Customer communication — handling inquiries, feedback, and support
Legal compliance — fulfilling obligations under applicable laws or legal requests

How We Disclose Personal Information

We may share your personal information in the following circumstances:

With Shopify and other service providers who assist in payment, shipping, and analytics
With marketing partners to provide relevant advertisements
When you consent or request disclosure, such as through social media integrations
With affiliates within our business group
During business transfers, such as mergers or asset sales
To comply with legal obligations or protect our rights and users

Relationship with Shopify

Our store is hosted by Shopify, which processes personal data to deliver secure and efficient shopping services.
Shopify may also use aggregated information from your interactions with Ladova and other stores to improve its services.
You can learn more about Shopify’s privacy practices here:
Shopify Consumer Privacy Policy

Third-Party Links

Our website may contain links to other websites or platforms not controlled by Ladova. We are not responsible for their privacy practices, security, or content. Please review their privacy policies before submitting any personal information.

Children’s Data

Our Services are not intended for children under the age of majority. We do not knowingly collect data from minors. If you believe a child has provided information, please contact us to remove it.

Security and Data Retention

We take reasonable measures to protect your personal data. However, no online transmission is completely secure.
We retain personal information as long as necessary to provide Services, comply with laws, or resolve disputes.

Your Rights and Choices

Depending on your location, you may have the right to:

Access, correct, or delete your personal data
Request a copy or transfer of your information
Opt-out of targeted advertising or data sharing
Manage your communication preferences

You can exercise your rights by contacting us using the details below or by visiting:
Shopify Privacy Portal

Complaints

If you have concerns about how Ladova handles your information, please reach out to us first. Depending on your location, you may also contact your local data protection authority.

International Transfers

Your information may be transferred or processed outside your country of residence.
When we transfer data internationally, we rely on legal mechanisms such as Standard Contractual Clauses to ensure adequate protection.

Changes to This Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. The latest version will always be posted on our website with an updated “Last Updated” date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us:

Email: ladovainfo@gmail.com

Phone: +1 (270) 594-1006
Address: 1149 East 43rd Street, Brooklyn New York 11210, United States