Shipping Policy

Thank you for shopping with Ladova!
We’re dedicated to providing premium-quality products along with a smooth and timely delivery experience.
Please take a moment to review our shipping policy before placing your order.

Handling Time

All orders are processed within 1–2 business days (Monday–Friday), excluding weekends and holidays.
Each order is carefully packed to ensure safe and accurate delivery.

Transit Time

Once shipped, most packages are delivered within 7–12 business days (Monday–Friday).
Delivery times may vary depending on your location, courier, or seasonal demand.

Order Cutoff Time

Orders placed before 5:00 PM (GMT+06:00) are processed the same business day.
Orders placed after this time will be processed the next business day.
To avoid delays, please place your order before the daily cutoff.

Shipping Locations and Charges

We currently offer free standard shipping on all orders within Bangladesh.
(If applicable, international shipping options can be added later.)

Shipping Carriers

We partner with trusted carriers such as Sundarban Courier, Pathao, RedX, and Steadfast to ensure timely delivery of your packages.

Tracking Your Order

After your order ships, you’ll receive a tracking number via email or SMS.
Please allow up to 24 hours for tracking details to update.

Ensure Accurate Shipping Info

Please verify your shipping details at checkout.
Ladova is not responsible for delays caused by incorrect or incomplete addresses.

Order Changes or Cancellations

Need to update or cancel your order?
Contact us immediately at info.ladova@gmail.com or through live chat.
Once processing begins, changes may not be possible.

Missing or Damaged Packages

If your package is missing or damaged, please contact us within 48 hours of delivery.
Keep the original packaging and include photos to help us resolve the issue promptly.

Returns and Exchanges

For returns or exchanges, please visit our [Return Policy] page for detailed instructions.

Need Help?

📦 Customer Support:
Live Chat: Available on our website
Email: info.ladova@gmail.com
Phone: +880 [Your Number Here]
Address: [Your Store Address, e.g., Dhaka, Bangladesh]